Privacy policy

Nonstop keeps a creator's YouTube channel live around the clock by replaying videos the creator uploaded to that same channel. This page says what we collect to do that, what we never do with it, and how to get it deleted. Questions: hello@nonstop.tube.

Google user data and Limited Use

Nonstop's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Nonstop uses YouTube API Services. By connecting a channel you also agree to the YouTube Terms of Service, and Google's handling of your data is described in the Google Privacy Policy.

We ask Google for two things, at two separate moments:

• Sign-in (scopes openid, email, profile): your Google account id, email address and name, to create your Nonstop account.
• Channel connect (scope youtube): the id, title, handle and thumbnail of the channel you pick; the list of videos on that channel with their titles, durations, privacy status, region restrictions and file details; and permission to create and manage live broadcasts on that channel only.

We use this data only to:

• lock your Nonstop account to the channel you proved you control;
• check that every file you upload is a video from that channel before it can air;
• create, run and end the live broadcasts that replay those videos on that channel;
• show you your catalog, your streams and their health inside Nonstop.

We do not sell Google user data, use it for advertising, use it to train AI or machine learning models, or let people read it except where you ask us to (support), where it is needed for security or abuse investigations, or where the law requires it.

Other data

• Video files you upload. Stored encrypted in Cloudflare R2, prepared for playout, and streamed only to the channel they came from.
• Billing. Stripe handles cards; we keep your plan, invoices and Stripe customer id, never card numbers.
• Operational logs. Stream health, errors and an audit log of security actions. These carry Nonstop ids and YouTube video and channel ids only, no titles, handles or descriptions.

OAuth tokens are encrypted with keys held only in our Cloudflare account and never reach your browser.

How long we keep it

• YouTube data is refreshed or deleted within 30 days.
• If you disconnect a channel in Nonstop, its catalog is deleted within 7 days. If Google tells us access was revoked, within 30 days.
• Upload staging files: 7 days.
• Prepared videos: 14 days after a trial ends without a subscription, 30 days after a canceled subscription's period ends.
• When you delete your account, we revoke and delete your Google tokens immediately, delete your video files within 7 days and delete the rest, keeping only billing and audit records the law requires us to keep.

Removing access

You can disconnect a channel or delete your account in Nonstop's settings at any time. You can also revoke Nonstop's access from your Google account at myaccount.google.com/connections; streams stop and the data above is deleted on the schedule described.

Who processes data for us

• Cloudflare: hosting, database, file storage, email.
• Hetzner and Oracle Cloud: servers that send the stream to YouTube and prepare files.
• Stripe: payments.
• Grafana Labs and Sentry: monitoring and error reports (ids only, see above).

Your rights

You can ask for a copy of your data, a correction or deletion by writing to hello@nonstop.tube. If you are in the EU or UK you can also complain to your data protection authority.

Changes

We will post changes here and email account holders about anything that changes how Google user data is used.